CAPABILITIES
STRATEGY THROUGH TO THE ACTUAL ARTIFACT.
Six practice areas. Most engagements use three or four of them at once — which is usually the reason we were called instead of three separate vendors.
PROGRAM DESIGN AND LAUNCH
FROM REQUIREMENT TO RUNNING PROGRAM
Translating a contract, grant commitment or regulatory obligation into a program that staff can actually operate.
Program models and service design
Intake, eligibility, screening and assignment workflows
Staffing models, roles and responsibility matrices
Launch sequencing, phasing and readiness checks
Interim solutions when technology is late or incomplete
OPERATIONS & WORKFLOW
WHERE THE WORK
ACTUALLY BREAKS
Mapping how work moves between departments, then building the tools that carry it.
Workflow mapping, bottleneck analysis and redesign
Engagement and caseload trackers, dashboards and stopgaps
Data quality review and reporting structures
Web forms and digital intake that reduce staff burden
Database transition and migration support
CRM / EHR information architecture and systems design
TRAINING & WORKFORCE
CAPABILITY AND SUSTAINABILITY IN YOUR PEOPLE
Building skill in staff, teachers, partners and participants — so the program does not depend on us.
Curriculum design and instructional design (ADDIE)
Teacher professional development and classroom implementation
Staff training, onboarding and documentation coaching
CTE pathways, work-based learning and paid internships
Field trips, assessments and bilingual family materials
GRANTS AND FUNDING
WRITING IT, THEN
MAKING IT TRUE
Narrative, partners, budget and the implementation that makes the next award credible.
Federal, state, county and foundation narratives
Partner assembly, MOUs and letters of support
Budget development and match documentation
Grant implementation, milestone tracking and reporting
Agency impact reports and funder-facing narrative
COMPLIANCE & AUDIT READINESS
THE EVIDENCE,
BUILT IN ADVANCE
What an auditor, funder, health plan or executive will ask for — produced before they ask.
Policies and procedures
Forms, consents, releases and enrollment packets
Welcome and member-facing materials, bilingual
Audit binders, indexes and readiness reviews
Documentation standards and quality review
WASC accreditation bulletins, school handbooks and annual reports
BRAND, DIGITAL, & COMMUNICATIONS
MAKING COMPLEX
WORK UNDERSTANDABLE
The public face of a program, and the internal materials that keep it consistent.
Identity, print, signage and environmental graphics
Websites, web forms and software customization
Impact and annual reports, investor decks and pitch presentations
Video, photography and A/V production — testimonials, program episodes, campaigns
Exhibits, tradeshow booths, fundraising events and event design
Campaign strategy, identity and advisory for civic races
Federal · State · County · Foundation
GRANT and funding experience

